Diagnostic Assessment
Choose how you would like to complete your assessment.
Option 1: Complete the form yourself
R400.00
You receive a link to the diagnostic form by email after payment. The form takes around 30 minutes. If anything needs clarifying, we will follow up with you.
Option 2: Do it over a call
R500.00
We go through the questions together over a call. This is better if you prefer speaking to someone directly, if you feel overwhelmed by forms, or if you have difficulty completing it on your own.
The form is the quickest route to getting your assessment. Call bookings depend on availability and may take a few days to schedule.
Either way, you will receive a written assessment by email within 24 to 72 hours explaining whether you are affected or not, and if so, what type. From there, we will direct you on the right next steps according to your situation.
Frequently Asked Questions
What is this form for? The diagnostic form helps us understand your symptoms, your history, what you have tried, and what areas of your life are affected. Your answers are what we use to assess your case and build your review or treatment plan.
How long does the form take? Around 30 minutes. If your situation is complex, it may take a little longer. There is a Save and Continue Later option if you need to pause.
How quickly can I get my assessment? The form is the quickest route. You can complete it immediately after payment and your written assessment will be delivered within 24 to 72 hours. Call bookings depend on availability and may take a few days to schedule, but once the call is done the turnaround is the same.
What happens after I submit? You receive a confirmation email with a case reference number. We then review your answers and deliver your written assessment or treatment plan by email within 24 to 72 hours.
Is my information confidential? Yes. Everything you share is completely confidential. We do not share your case details with anyone, and all communication is handled privately by email.
Can I fill this in for someone else? Yes. You can complete the form on behalf of a child, a spouse, or a family member. If there are details you are unsure about, note that in the form and we will work with what you can provide.
Are your online payments secure? Payments are processed through Payfast, a trusted South African payment provider. Payfast handles the secure payment process, so your card details are not stored on our website.
What payment methods are available? Payfast supports multiple payment methods, including credit and debit cards, Instant EFT, QR code payments, mobile wallets, and other supported options depending on your country and checkout method.
I am paying from outside South Africa. How does the currency work? All payments are processed securely through PayFast, a trusted South African payment gateway. Your bank will convert the amount from South African Rand (ZAR) to your local currency automatically.
What is the refund policy? If your review did not address your situation or provide meaningful direction, let us know within 7 days and we will refund you in full.
Will I be added to an email list? Only if you opt in. You can unsubscribe at any time.
Is this an emergency service? No. If you are in immediate crisis or danger, please contact your local emergency services or a trusted person in your life. Our process is designed for structured support delivered within 24 to 72 hours.
If you are unsure and would like to read more about how we do ruqyah and how we can help, please click on How We Help